consumer rage

A man in suit holding a phone taps at one of many five star reviews foregrounded in the image

Business

Fake Reviews Have Become the Internet’s Perfect Crime

January 16, 2025January 16, 2025 - by Timothy Caulfield

If that five-star rating feels like a lie, it probably is

In a photo illustration, person in an orange jacket, holding onto the handle of a piece of luggage, flags a plane. They are separated from the plane by a tall hedge maze.

Business

Why Flying Sucks So Much

January 15, 2025January 15, 2025 - by Emma Buchanan

Long delays, lost luggage, a byzantine complaints process that seldom delivers. But hey, good luck with that airline ticket

Business

2024: The Year in Business

December 26, 2024December 25, 2024 - by Various Contributors

We’ve expanded our consumer reporting, diving deeper into the world of work, real estate, and shifting industries

In a photo illustration, three debit/credit machines are shown against a green background. The screens show 18%, 20%, and 25%.

Business

Tipping Isn’t about Service – It’s a Psychological Con Job

December 11, 2024December 11, 2024 - by David Moscrop

Why that little payment screen wants you to feel guilt

A photo illustration featuring an orange background and a smartphone with two x's and a straight line that looks like an unhappy or dead face

Technology

“Yukoners Are Pissed”: The Outcry over Telecom Failures

November 22, 2024November 27, 2024 - by Rhiannon Russell

Starlink’s popularity surges as Northern residents search for reliable internet

Against a white background, a person dangles a tiny shopping cart from their index finger

Society

Online Shopping Can’t Be Trusted

October 29, 2024October 29, 2024 - by Vass Bednar

Counterfeits and junk fees are cheapening what you buy—and draining your wallet

An illustration of several women modelling clothes. The ground is covered in discarded garments. Behind them are three towers of clothing, sorted by colour into red, yellow, white and blue piles

Business / December 2024

We’re in the Golden Age of Garbage Clothing

October 23, 2024October 24, 2024 - by Monika Warzecha

Pilling sweaters, stretched-out socks, flimsy denim. What happened to good garments?

A sandwich filled with various Canadian bills.

Politics

The $20 Sandwich That Could Topple Trudeau

October 16, 2024January 27, 2025 - by Ira Wells

Consumer rage is real—and it’s shaping the next election

A basket of groceries with a dark cloud looming above

Business

The Existential Dread of Shopping for Groceries

July 16, 2024July 23, 2024 - by Jordan Foisy

I have lost all sense of what food should cost

A man at a self-checkout kiosk angles his face towards a screen

Business

Facial Recognition at Checkout: Convenient or Creepy?

July 2, 2024July 5, 2024 - by Monika Warzecha

I don’t want to pay for things with my face

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Fake Reviews Have Become the Internet’s Perfect Crime

Tipping Isn’t about Service – It’s a Psychological Con Job

“Yukoners Are Pissed”: The Outcry over Telecom Failures

Online Shopping Can’t Be Trusted

We’re in the Golden Age of Garbage Clothing

The $20 Sandwich That Could Topple Trudeau

The Existential Dread of Shopping for Groceries

Facial Recognition at Checkout: Convenient or Creepy?

Fund the journalism that helps you make informed decisions. Fund The Walrus.

Fund the journalism that helps you make informed decisions. Fund The Walrus.

Fund the journalism that helps you make informed decisions. Fund The Walrus.

Fund the journalism that helps you make informed decisions. Fund The Walrus.