consumer rage

In a photo illustration, three debit/credit machines are shown against a green background. The screens show 18%, 20%, and 25%.

Business

Tipping Isn’t about Service – It’s a Psychological Con Job

December 11, 2024December 11, 2024 - by David Moscrop

Why that little payment screen wants you to feel guilt

A photo illustration featuring an orange background and a smartphone with two x's and a straight line that looks like an unhappy or dead face

Technology

“Yukoners Are Pissed”: The Outcry over Telecom Failures

November 22, 2024November 27, 2024 - by Rhiannon Russell

Starlink’s popularity surges as Northern residents search for reliable internet

Against a white background, a person dangles a tiny shopping cart from their index finger

Society

Online Shopping Can’t Be Trusted

October 29, 2024October 29, 2024 - by Vass Bednar

Counterfeits and junk fees are cheapening what you buy—and draining your wallet

An illustration of several women modelling clothes. The ground is covered in discarded garments. Behind them are three towers of clothing, sorted by colour into red, yellow, white and blue piles

Business / December 2024

We’re in the Golden Age of Garbage Clothing

October 23, 2024October 24, 2024 - by Monika Warzecha

Pilling sweaters, stretched-out socks, flimsy denim. What happened to good garments?

A sandwich filled with various Canadian bills.

Politics

The $20 Sandwich That Could Topple Trudeau

October 16, 2024October 16, 2024 - by Ira Wells

Consumer rage is real—and it’s shaping the next election

A basket of groceries with a dark cloud looming above

Business

The Existential Dread of Shopping for Groceries

July 16, 2024July 23, 2024 - by Jordan Foisy

I have lost all sense of what food should cost

A man at a self-checkout kiosk angles his face towards a screen

Business

Facial Recognition at Checkout: Convenient or Creepy?

July 2, 2024July 5, 2024 - by Monika Warzecha

I don’t want to pay for things with my face

A man checking out using a self-checkout. Robot arms coming out of the machine

Business / September/October 2024

The Scourge of Self-Checkout

June 17, 2024October 4, 2024 - by David Moscrop

The technology promised to make shopping easier. It has done the opposite

A black-and-white photo of Galen Weston Jr. wearing a red vest against a red backdrop

Business

Loblaw Has Become an Everything Company

March 13, 2024June 14, 2024 - by David Moscrop

The grocery chain is now involved in pharmacare, financial services, and real estate—with no signs of slowing down

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Tipping Isn’t about Service – It’s a Psychological Con Job

“Yukoners Are Pissed”: The Outcry over Telecom Failures

Online Shopping Can’t Be Trusted

We’re in the Golden Age of Garbage Clothing

The $20 Sandwich That Could Topple Trudeau

The Existential Dread of Shopping for Groceries

Facial Recognition at Checkout: Convenient or Creepy?

The Scourge of Self-Checkout

Loblaw Has Become an Everything Company

Fund the journalism that helps you make informed decisions. Fund The Walrus.

Fund the journalism that helps you make informed decisions. Fund The Walrus.

Fund the journalism that helps you make informed decisions. Fund The Walrus.

Fund the journalism that helps you make informed decisions. Fund The Walrus.